ChatsRx Privacy Policy

1. Introduction

ChatsRx (“we,” “us,” or “our”) provides a secure digital platform for healthcare professionals to create and share prescriptions with pharmacies and to communicate through prescription-specific chats. We are committed to protecting the privacy, security, and confidentiality of all information entrusted to us in compliance with HIPAA and GDPR.

2. Information We Collect

• Account Information: name, email, professional license details, and login credentials.
• Prescription Data: medication details and authorized patient information.
• Communication Data: messages and attachments exchanged between doctors and pharmacies.
• Device & Usage Data: device identifiers, IP address, diagnostic logs.

3. How We Use the Information

We use collected data to enable secure prescription management, authenticate users, maintain compliance, and improve the platform. We do not sell or use your data for advertising.

4. Data Storage and Security

All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Servers are hosted on HIPAA-compliant infrastructure with role-based access controls, audits, and monitoring.

5. Data Sharing and Disclosure

Information is shared only with authorized parties such as pharmacies, secure service providers, or when legally required. ChatsRx never sells personal data.

6. Data Retention

Data is retained as required for medical or legal compliance. Users may request deletion subject to retention obligations.

7. International Data Transfers

Data may be stored in the U.S. under safeguards compliant with GDPR.

8. Children’s Privacy

ChatsRx is for licensed healthcare professionals only and not for individuals under 18.

9. Changes to This Policy

We may update this policy periodically. Material changes will be communicated through the app or via email.

10. Contact Us

For privacy questions, contact: privacy@chatsrx.com